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Sunrise Global Support


4.8 ( 8448 ratings )
ビジネス 仕事効率化
開発者 Sunrise Technologies, Inc.
無料

The Sunrise Global Support iPhone app offers comprehensive mobile access to support data for customers of Sunrise Technologies’ Global Support Program. In addition to providing a high level visual overview of support ticket activity on a weekly, monthly, and yearly basis, the app also allows authorized users to search and view details on a specific support ticket, and even contact a Sunrise Support representative directly from within the app to request additional information or a status update. Additional functionality includes:

-Instantly compare ticket activity for a given week to annual trends
-View lists of active tickets by status, priority, or support representative
-Analyze ticket activity for the current year by week or month
-High speed search for specific tickets by ticket number
-View details on a specific ticket
-Contact Sunrise Global Support directly from within application